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AFTER VIEWING OUR RETURN POLICY, PLEASE CLICK ON THE BLUE "HOME" OR "CUSTOM CHAIRS & COVERS" TABS ABOVE TO VIEW OUR DIRECTORS CHAIRS PRODUCT LINES!!! DirectorsChairs-USA.com RETURN & EXCHANGE POLICY Phone: 518-866-6135 Fax: 772-382-3313 Our top priority is your satisfaction with your purchase. IMPORTANT: PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. If your order is shipped to you by motor freight carrier, please inspect the items for visible damage before the carrier leaves. Please make any notes and/or comments on the Bill of Lading (the delivery receipt). If you are not satisfied with your purchase - you can return or exchange the item within 30 days of receipt as long as the item is returned in new, unused and resalable condition inside its original packaging. All items properly returned under this policy are eligible for a refund. We will credit you for the total purchase price, upon receipt of the item, less any applicable restocking fees. Additional fees may apply if not returned in original packaging. Return shipping costs will be your responsibility. Returns will be inspected prior to any credit or refund being given. Please contact customer service at 1-518-866-6135 or email us for further instructions on your return and to receive an RMA (Return Merchandise Authorization) number. If your order is incorrect, missing parts, damaged or defective please call us within 30 days and we will send you the correct item, or replacement parts. Custom orders can not be returned due to their uniqueness and personalization to your specific request. Great for outdoor and patio dining!!!   The World Famous Hollywood Directors Chair... when class matters!!! Our Chairs make a beautiful setting in your enclosed patio!!! You could not ask for a more intimate look whether it be breakfast, lunch or dinner!!!

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